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Important Notices

(PLEASE READ PRIOR TO BOOKING)

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FORMS OF PAYMENT:

  • Zelle

  • Venmo 

  • CashApp 

  • Cash (bring exact amount)

  • Debit/Credit Card (processing fees are added)

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PLEASE NOTE:

  • Shortly after requesting appointment you will receive an automated email & text message showing your appointment details and instructions on how to send deposit to finalize your appointment(s). NO DEPOSIT = NO APPOINTMENT

  • Please do not reply to automated emails, message will not be received. To contact me or if you have any questions while booking, please only text/reply to 409-877-3291.  

  • Weekend Appointments: A minimum booking of 2 people is required if on-site services are preferred.

  • Business Hours: Messages sent via email, text, or the website are answered Monday - Thursday, 9:00 AM - 6:00 PM. If you contact us outside of these hours, we'll respond on the next business day.

  • Response Time: During peak periods, please allow 24–72 hours for a response.

  • Social Media: Please do not send direct messages through social media. Messages can easily get lost in request folders, making them difficult to track. For the fastest response, please use text, email, or the contact form on our website.

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​DEPOSITS:

  • Makeup Appointments (1-2 people): $30 deposit per appointment is required to finalize client's date and time.

    • For travel appointments, travel fee will be part of deposit.​

  • Hair + Makeup Appointments (1-2 people): $60 deposit per person is required to finalize client's date and time.

    • For travel appointments, travel fee will be part of deposit.​

  • Bridal/ Groups (3+)/ Out of town Appointments: 50% deposit is required to finalize client's date and time.

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REMAINING BALANCES:

  • ​Makeup/ Hair + Makeup Appointments (1-2 people): Remaining balance is due the day of appointment upon completion. If paying cash, please have exact amount as we do not carry cash.

  • Bridal/ Groups (3+)/ Out of town Appointments: Remaining balance is due at least 10 days prior appointment. This helps make the day easier for both the large group and myself. 

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CANCELLATIONS/RESCHEDULING: (for Bridal/Groups 3+/Out of Town appointments, please see your contract for reference)

  • Deposits are non-refundable and non-transferable.

  • Promotional rates to not apply to rescheduled appointments.

  • If client plans to reschedule, availability cannot be guaranteed for the new date, as we book on a first-come, first-served basis upon receipt of deposit. 

  • If cancellation happens prior 24 hours of appointment, you will be granted credit for a new future appointment within 30 days.

    • Please note: one reschedule allowed per deposit granted a 24 hour notice is given as stated above. If the rescheduled appointment is cancelled deposit is forfeited.

  • If cancellation happens within 24 hours of appointment, deposit is forfeited and all future appointments will require non-refundable full payment up front.

  • No-Call No-Shows: You will not be allowed to book future appointments.

  • In rare circumstances if cancellation happens due to my request, I will refund monies received.

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HOLIDAY APPOINTMENTS: 

  • If books are open on holidays: Appointments on major holidays are in-studio only.

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FEES: 

  • Travel Fees: Travel fee is based on fees contributing on commute to and from appointment. If this rate changes between the date of booking and the event date, it is understood by both parties that the rate will be adjusted accordingly. 

  • Parking Tolls & Fees: Where parking, valet, or other fees may be incurred because of parking limitations, the client will be held responsible for this payment.

  • Early Start Time/After Hours: a fee is added to total amount for appointments outside business hours.

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​TIMING: 

  • Please be on time. If you are more than 10 minutes late your appointment will unfortunately be canceled. 

  • For appointments in a group setting, if someone is late to the time assigned to them and we are no longer able to service them due to timing, no refund will be issued. They are considered a no-show.

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We truly appreciate your patience, weekends are our busiest times, and we aim to give our full attention to both clients in our chair and those reaching out to book. To ensure the fastest and smoothest booking experience, I highly recommend booking through the website, where most common questions are already answered.

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​This is to ensure a fair delivery of service is issued to everyone.

Thank you for your understanding.

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 Prices may increase periodically to reflect industry standard for current level of service and expertise. If this occurs, advance notice will be given and already booked appointments will not be affected by price change. 

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